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To Our Florida Blue Customers that are on Automatic Bank Draft for premium payments.  You may have seen this on the news, but just in case, as this may have affected you.

“A payment processing issue over the weekend caused an unknown number of Florida Blue customersto be charged multiple times for the same bill [May invoice], Florida Blue spokeswoman Christie Hyde DeNave said.”   Florida Blue issued a statement saying the issue was caused by one of its vendors. 

Florida Blue plans to reimburse bank or associated late fees caused by overdrafts or improper withdrawals, and has offered to work with customers concerned about the possible impact on their credit. 

***Florida Blue indicated they won't take electronic payments until the issue is fully resolved. And it won't cancel any policies for nonpayment.***

As stated by Florida Blue, “During this time, we will ensure that people who need care are able to get it, even if they are unable to make premium payments as a result of this issue.” 

Florida Blue has issued an apology for this situation created for their members and is committed to addressing it quickly and making things right for the people they serve.  Thank you.

Monday, 17 April 2017 19:24

2017 RayZ Awareness 5K

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We've been participants and sponsors of the Bill Walters III RayZ Awareness 5k since it's inception 20 years ago and were proud to participate on April 1 - here's some of our crew looking good after a great run!

Volusia County residents who need home repairs or insurance deductible payments due to damage caused by Hurricane Matthew may apply for assistance through the county’s Community Assistance Division.

Applications for the Hurricane Matthew Disaster Recovery Program are available online at www.volusia.org/housing and at these locations: 
•Volusia County Community Assistance office, 110 Rich Ave., DeLand, from 8 a.m. to 5 p.m. Monday through Friday 
•Disaster Recovery Center at the Florida Department of Health, 1845 Holsonback Drive, Daytona Beach from 9 a.m. to 5 p.m. Monday through Saturday 
•Volusia County regional libraries in Daytona Beach, DeLand, Deltona, Ormond Beach and Port Orange during regular branch hours

The disaster recovery program is funded by Volusia County’s State Housing Initiatives Partnership program to assist residents who own and occupy their home and have already applied for FEMA assistance. If residents have homeowner insurance, they must have already filed a claim.

Applicants must live in Volusia County, but not within the city limits of Deltona or Daytona Beach. Residents applying for assistance for manufactured homes are eligible only if the home was constructed after June 1994 and the resident owns the land where the home is located.

Applicants’ household income may not exceed 120 percent of the area median income.

Completed applications may be dropped off in person or mailed to Volusia County Community Assistance, 110 W. Rich Ave., DeLand, FL 32720. Residents who are disabled and need a reasonable accommodation to apply for this program may contact Lori Brown at 386-736-5955 or This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it..

Wednesday, 24 August 2016 20:49

How much does a flood really cost?

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